Shipping and returns

Everything in the shop is a single physical item, packed and sent by one person.

Where we ship

Worldwide, in three zones: the Czech Republic, the rest of the EU, and the rest of the world. The cost is calculated from the destination and the total weight of the order and is shown before you pay — the estimate on each product page is that same calculation for one item.

How long it takes

Orders are packed within a few working days of payment clearing. Delivery after that is the carrier's business: usually a few days inside the EU, longer beyond it. Tracking numbers are emailed when the parcel is handed over.

Packing

Boxed sets travel in a carton with the original box protected inside it. If you are buying a set for the box rather than the bricks, say so in the order note and it will be packed accordingly.

Returns

You may return an item within 14 days of receiving it, for any reason. Tell us first, send it back in the condition it arrived in, and the purchase price is refunded once it is here. Return postage is yours unless the item was not what the listing described.

Items are sold as used and are described honestly, including their flaws. If something arrives materially different from its description, that is on us and we will make it right.

Payment

Prices are in euros. PayPal or bank transfer; bank details and a payment QR code appear on the order page as soon as the order is placed. An unpaid bank transfer order is held for 72 hours before the item is released back into the shop.